Accessibility Statement


L.A. Care is committed to ensuring that this website is accessible to everyone. The information on this page details the steps taken to make content on this site easier to use for all visitors.


The World Wide Web Consortium (W3C) Web Content Accessibility Guidelines Priority 1 checkpoints are the basis for a standard of accessibility. 

The Web Content Accessibility Guidelines are part of a series of Web accessibility guidelines published by the W3C's Web Accessibility Initiative. They consist of a set of guidelines on making content accessible, primarily for disabled users, but also for all user agents, including highly limited devices, such as mobile phones.

Each page of also conforms to the Technical Standards for Web-based intranet and internet information and applications defined in section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d).

Accessibility Tips

To have the best experience of our site, we recommend that you use the latest versions of Microsoft Internet Explorer (IE), Mozilla Firefox, Google Chrome or Apple's Safari. L.A. Care websites are designed for optimal viewing in the latest versions of Microsoft Internet Explorer (IE), Mozilla Firefox, Google Chrome, and Apple's Safari. These browsers provide features to make web content more accessible, including changing font sizes and screen colors for greater accessibility.

Text Magnification
Each page of the graphical version of has a text magnification control built into it that enables visitors to easily increase or decrease typeface size. It is positioned at the top of each page right next to the link to the text-only version of the site.

CMS Approved
Updated 11/08/2018

For Members Affected by the Wildfires

L.A. Care wants to ensure you have access to needed health services as our state deals with the current wildfire disaster. If you have been impacted by the wildfires, please note the following:

  • Prescriptions can be refilled at an out-of-network pharmacy if medications have been lost or left behind. Call 1-888-839-9909 for further assistance.
  • Clinical Services can be accessed out-of-network if your usual provider is unable to work due to the wildfires. Call 1-888-522-1298 for guidance in this situation.

Medical transportation, mental health services and additional information is available at the L.A. Care website.

You may need Adobe Reader to view some of the content of this page. Download Acrobat Reader